Account settings

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Overview

The account settings panel lets you fully personalize your profile, configure your own subdomain, change your password, and customize the look of the interface. All settings are available from the dashboard.

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Accessing settings

Instructions:

1. Log in to your PixDeliver account
2. Click your username or avatar in the top right corner
3. Select Settings from the dropdown menu
4. You’ll see a menu with the different settings sections

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Profile settings

The Profile panel is the main settings tab, where you can configure your name, email, subdomain, and interface language — and where you’ll also find the delete account button.

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Editing personal details

Instructions:

1. In the settings menu, select Profile
2. Update the fields you want to change:
   • Full name - the name shown in the system
   • Email address - your contact email (also used to log in)
3. Click Save changes

Result: Your details will be updated in the system.

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Setting up a subdomain

A subdomain is your own personal space within PixDeliver. Instead of sharing galleries at pixdeliver.com/g/gallery-name, you can use your-name.pixdeliver.com/gallery-name. The Subdomain field is located on the Profile tab — right below the name and email fields. Enter the name you want and save — the system checks availability in real time. Name requirements:

• Length: 3-63 characters
• Allowed: lowercase letters (a-z), digits (0-9), hyphens (-)
• Cannot start or end with a hyphen
• Must be unique across the entire system
• Reserved words are not allowed (including www, api, admin, mail, app, cdn, dev, test, dashboard)

To remove your subdomain, clear the field and save — your galleries will revert to the standard pixdeliver.com/g/... addresses.

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Interface language

The Profile tab also has an Interface language dropdown (options: Polish, English). After you change it and save, the interface reloads in the selected language.

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Changing your password

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Standard password change

Instructions:

1. Go to Settings → Authentication
2. Enter your current password
3. Enter your new password (at least 8 characters)
4. Confirm the new password in the Confirm password field
5. Click Change password

Result: Your password will be changed immediately. Use the new password the next time you log in.

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Password reset (when you’ve forgotten your password)

Instructions:

1. On the login page, click Forgot your password?
2. Enter your email address
3. Click Send reset link
4. Open the email from PixDeliver
5. Click the password reset link
6. Set a new password
7. Log in using the new password

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Appearance preferences

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Interface theme

Instructions:

1. Go to Settings → Appearance
2. Choose your preferred theme:
   • Light - the classic, bright interface
   • Dark - a dark interface that’s easy on the eyes
   • Automatic - adapts to your system settings
3. The change is instant (no need to save)

Result: The PixDeliver interface will switch its color scheme to match your choice.

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Two-factor authentication (2FA)

Enable an extra layer of security for your account. Instructions:

1. Go to Settings → 2FA
2. Click Enable two-factor authentication
3. Download an authenticator app to your phone (such as Google Authenticator, Microsoft Authenticator, or Authy)
4. Scan the QR code shown on screen
5. Enter the 6-digit code from the app
6. Save your backup codes in a safe place (a file or password manager)
7. Click Confirm and enable

Result: Every time you log in, you’ll need to enter a code from your authenticator app.

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Disabling 2FA

Instructions:

1. Go to Settings → 2FA
2. Click Disable two-factor authentication
3. Enter a code from your authenticator app or a backup code
4. Confirm that you want to disable it

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Passkeys

Passkeys let you log in securely with your device’s fingerprint, face, or screen lock — instead of a password.

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Adding a passkey

Instructions:

1. Go to Settings → Passkeys
2. Click Add passkey
3. Enter a name for the passkey (such as “MacBook Pro” or “iPhone”) — this will help you recognize it later
4. Click Register passkey
5. Confirm on your device (fingerprint, face, PIN, or hardware key)

Result: The passkey appears in the list. From now on, you can log in without a password.

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Logging in with a passkey

On the login page, click Log in with a passkey and confirm on your device. A passkey can also be used to confirm your identity during sensitive operations (the Confirm with passkey button).

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Managing passkeys

The passkey list shows each passkey’s name along with the date it was added and last used. To remove a passkey, click the trash icon and confirm — it can no longer be used to log in.

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Active browser sessions

The Settings → Sessions tab shows all the devices and browsers where you’re currently logged in. What you can do:

• See the browser, operating system, and location (based on IP) of each session
• Log out a single session — click the button next to a device
• Log out all other sessions — useful after changing your password or losing a device

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Linking with your Google account

If you signed up with Google, you can disconnect your Google account from your PixDeliver profile at any time — after that, future logins will require a standard email and password.

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Deleting your account

If you want to delete your account and all your data: Instructions:

1. Go to Settings → Profile
2. Scroll to the bottom of the page to the Delete account section
3. Click Delete account
4. Read the information about the consequences of deletion
5. Enter your password to confirm
6. Confirm the deletion

Result: Your account enters a 7-day grace period before it’s permanently deleted.

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Grace period (7 days)

After you confirm account deletion:

• Your account is locked — you can no longer manage galleries or view the dashboard
• Public galleries become unavailable to clients
• You receive an email confirming the scheduled deletion
• You have 7 days to change your mind

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Canceling the deletion

Within those 7 days, you can cancel the deletion and regain full access to your account:

1. Log in again — you’ll see the Account pending deletion page
2. Click Cancel account deletion
3. Your account is fully active again — your galleries and data are untouched

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Tips and best practices

✅ Recommended:

• Set a professional subdomain using your full name or company name
• Enable two-factor authentication
• Add a passkey for fast, secure, password-free login
• Update your password regularly (every 3-6 months)
• Store your 2FA backup codes in a safe place
• Use a professional email address (ideally on your own domain)
• Enable notifications about expiring galleries

❌ Avoid:

• Using a subdomain with special characters or hard-to-remember strings
• Disabling all email notifications
• Sharing your login details with others
• Deleting your account without first downloading any important photos

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Troubleshooting

Problem: The subdomain is already taken. Solution:

• Try adding characters or a middle initial (for example, jan-kowalski-foto or jkowalski)
• Use your company name instead of your name
• Add your specialty (for example, kowalski-wesela or kowalski-photo)

Problem: I can’t log in after enabling 2FA. Solution:

• Make sure you’re entering the current code from the app (codes are valid for 30 seconds)
• Check that the time on your phone is synced
• Use one of your backup codes to disable 2FA, then try setting it up again.

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Related topics

• Creating an account - How to create a PixDeliver account
• Custom subdomain - A complete guide to subdomains
• Creating a gallery - How to create your first gallery