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Custom domain configuration

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Overview

A custom domain lets you share galleries at an address that belongs entirely to you — e.g. gallery.yourstudio.com or photos.yourstudio.com — instead of the yourstudio.pixdeliver.com subdomain.
A custom domain is a Studio plan feature. Without an active Studio plan, you can still use the free subdomain.
What you need:
  • An active Studio plan
  • A domain you have access to (a DNS management panel at your registrar or DNS provider)

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How to connect a custom domain

Instructions:
  1. Go to Settings → Custom domain
  2. In the Domain field, enter the address at which you want to share galleries (e.g. photos.yourstudio.com)
  3. Click Save — a DNS configuration section will appear with the records to add
  4. At your DNS provider, add the indicated records (see below)
  5. Wait for verification — the status will change automatically to Active

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DNS records

Add the following at your DNS provider:
  • A CNAME record pointing your domain to cname.pixdeliver.com
  • A TXT verification record shown in the panel (confirms that the domain belongs to you)
photos.yourstudio.com   CNAME   cname.pixdeliver.com
After you add the records, PixDeliver checks the status itself every few seconds. DNS propagation can take from a few minutes to a few hours.

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Automatic DNS configuration (Domain Connect)

If your DNS provider supports Domain Connect, you do not have to add the records manually.
  1. After entering the domain, you will see a green Configure DNS automatically section
  2. Click the button to sign in to your DNS provider (e.g. Cloudflare, GoDaddy)
  3. Sign in with the provider and confirm — the records will be added for you
  4. You will return to the settings, and the domain will move to verification
If the provider does not support Domain Connect, use the manual configuration described above.

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Domain statuses

StatusMeaning
PendingDomain added, waiting for DNS records
VerificationRecords detected, SSL certificate being issued
ActiveThe domain is working — galleries are available under it
ErrorVerification failed — check the DNS records

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Apex domains and Cloudflare

Apex domains (yourstudio.com, without a prefix) often do not support a CNAME record. Use a subdomain, e.g. photos.yourstudio.com. If you want to point the apex domain itself, and your provider supports CNAME flattening (so-called ANAME or ALIAS records), you can use that.
If your domain is on Cloudflare, set the record to “DNS only” (grey cloud), and not “proxied” (orange) — otherwise the connection will fail.

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The subdomain still works

Adding a custom domain does not remove your subdomain.
  • The custom domain takes priority — galleries are served from the active custom domain
  • The subdomain yourstudio.pixdeliver.com remains available as a backup address
After the Studio plan expires, galleries return to the free subdomain. To use your custom domain again, renew the Studio plan and connect the domain in the settings.

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Removing a custom domain

To stop using a custom domain, go to Settings → Custom domain, clear the field, and save. Galleries will return to the subdomain or the basic address.

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Troubleshooting

Problem: The status is stuck on “Pending”. Solution: Check that the CNAME record points exactly to cname.pixdeliver.com. DNS propagation can take a few hours. Problem: “Error” status. Solution: The cause is most often a missing record, a typo, or (on Cloudflare) “proxied” mode. Fix the records and wait for re-verification. Problem: I do not see the Custom domain tab. Solution: The feature requires an active Studio plan. See Plans and pricing.