

Overview
Once you’ve created a selection form, you get a unique link you can send to your clients. Clients open this link, mark their favorite photos directly in the gallery, and submit their selection. You get an instant notification of every new submission.The selection link format
Every selection request has its own unique link made up of a token (16 characters).Basic link
Link with a subdomain
If you have a subdomain configured:Both links lead to the same selection form. You can use either one - the subdomain looks more professional.
Copying the selection link
Instructions:- Go to the Selection requests section in the gallery
- Find the selection request you created in the list
- Click the Copy link button or the chain/link icon
- The link is copied to your clipboard
- Click the selection request’s name to open its details
- In the Share link section you’ll find the link
- Click Copy link
How to send the link to clients
Email - the standard method
Sample message:Email - short version
SMS
WhatsApp / Messenger
Instructions for clients
Basic instructions (to paste into an email)
Extended instructions with troubleshooting help
Combining the gallery link and the selection link
You often send both links at once - one to browse the gallery and one to choose photos. Sample message:Reminders for clients
If the deadline is approaching and the client hasn’t submitted their selection yet:Gentle reminder (a week before the deadline)
Urgent reminder (the day before the deadline)
The selection token
Token security
The selection token is a 16-character random string:- Very hard to guess
- Unique to each selection
- Works like an access password for the form
a8k3mp9xq2n4r7v1z5t2qw8r3n6m9k4ph7j2k9m3x8q5w1n4
Who can open the form?
- Anyone who has the link (token)
- There’s no additional password (unless the gallery has one)
- The link can be shared with multiple people
A password-protected gallery: If the gallery is password-protected, the client must first enter the gallery password and can then open the selection form.
Multiple people, one form
You can send the same selection link to multiple people. Scenarios: A wedding - the couple:- Send the link to the bride and the groom
- They can choose photos together or separately
- Each of them can send their own selection
- You’ll see all the submissions
- Mom chooses her favorites
- Dad chooses his favorites
- The kids choose their favorites
- You compare the selections and build the final list
- Send the link to all the participants
- Everyone can mark the photos they appear in
- They all fill in the same form
Tracking status
Checking who has submitted a selection
Instructions:- Go to the Selection requests section in the gallery
- Find the selection request in the list
- You’ll see the number of submissions: “Submissions: 3”
- Click the selection request to see the details
- A list of all submissions with names and dates
Email notifications
You get an automatic notification when a client submits a selection: Subject: “New photo selection from [Client’s name]” Content:- The client’s name and email
- The gallery name
- The selection title
- The number of selected photos
- The date and time of the submission
- A link to preview the selection
Tips and best practices
✅ Recommended:- Send the link along with clear instructions
- Combine the gallery link and the selection link in one email
- Provide a deadline if it matters
- Remind clients in advance (a week, a day before)
- Use emotional, encouraging language
- Add your contact details in case of questions/problems
- Test the link yourself before sending it
- Use the subdomain link for a professional look
- Sending the link without instructions
- Deadlines that are too short (the client needs time!)
- Vague messages (“choose some photos”)
- Sending a link to an inactive selection
- Changing the rules after sending the link (changing the number of photos, etc.)
- Posting the link publicly (if the gallery is private)
Troubleshooting
Problem: The client says the link doesn’t work Solution:- Check the selection status - is it active?
- Check the expiration date - has it passed?
- Make sure the link was copied in full (not truncated)
- Send the link again (copy a fresh one)
- Ask the client for a screenshot of the error
- Send detailed step-by-step instructions
- Offer a phone or video call to walk them through the process
- Make sure the client is using a computer/tablet (it may be less intuitive on a phone)
- The client can fill in the form again
- You’ll see both submissions
- Use the latest submission or ask the client which selection is final
- Go to the Selection requests section
- Copy the link again
- Send it to the client with an apology 😊
- This is normal if the gallery is password-protected
- Make sure you sent the client the gallery password
- The client must first open the gallery (enter the password) and can then use the selection form
Use cases
Wedding album
Photos to print
Consent to publish
Frequently asked questions
Can I send the link to multiple people? Yes! The same link can be used by multiple people. Each one can fill in the form independently. Can a client change their selection after submitting? Yes, they can fill in the form again. You’ll see both submissions and can use the latest one. Does the link expire? The link works until the selection’s expiration date (if set) or until the selection is deactivated/deleted. Does the link require a password? The selection link doesn’t require a separate password. If the gallery has a password, the client has to enter it first. Can I cancel the link? Yes, you can deactivate the selection request or delete it entirely. The link will stop working.Related topics
- Creating a selection - How to create a selection form
- Managing submissions - How to review your clients’ selections